Frequently Asked Questions

It can be quite confronting and overwhelming seeing a psychologist for the first time. It is totally normal to feel nervous and anxious prior to your first session, but rest assured, we will always prioritise your feelings. At Believe In U, it is very important to us that you always feel comfortable and safe when in session.

Your first Psychology session will be primarily based around our Psychologist getting to know you a little better. This may include questions about your life, your childhood, your current work situation, your family and friends and your interests. 

The first session also provides an opportunity for you to discuss what you hope to gain from Psychology and set some goals you hope to achieve.

For a greater insight, jump onto www.instagram.com/believeinugc and watch our video 'What to expect in your first session with a Psychologist?'.

We offer a complimentary 15 minute Meet & Greet to help you determine if online therapy is a good fit for your needs and preferences. It also ensures our Therapist is the appropriate fit for you. This session allows you to ask questions and discuss any concerns you may have before committing to regular sessions.

Yes, Believe In U accepts clients under the Better Access Initiative. Eligible clients can claim a Medicare rebate of $96.65 per individual session for up to 10 sessions per calendar year. 

To obtain a Mental Health Care Plan you will need to consult with your GP prior to your appointment to ensure a rebate is processed. 

This reduces your out-of-pocket costs to $83.35 per session. For convenience, Medicare rebates are processed at the time of your appointment.

Our breakdown of fees are available under each of our services. You can find this through the 'services' tab at the top of the page.

You can book your appointment directly online by clicking the "Book Here" button in our websites menu and use our online booking system to select a convenient time slot.

Alternatively, if you prefer to speak with us first you can email us at admin@believeinu.com.au or reach out to us via phone 0481 040 880 and our admin team will assist you. 

Online Psychology and Counselling refers to therapeutic services delivered over the internet through secure video conferencing or via a phone call, allowing you to connect with a licensed therapist from the comfort of your own space.

You can email us at admin@believeinu.com.au or reach out to us via phone 0481 040 880 and our admin team will assist you with any queries.. 

At the moment no, we currently only offer online psychological support. However this is something we are considering in the future.

Yes, confidentiality is our top priority. We use secure and encrypted platforms for our video sessions to ensure your privacy is protected at all times.